Luckyvibe Casino Terms and Conditions

Accepting These Terms by Registering

Creating a Luckyvibe account is treated as acceptance of these terms in full. Once registration is complete and the account is active, the terms carry the same legal force as a signed agreement between the player and the operator, Metlait SRL. Continued use of the account after any update to these terms constitutes acceptance of the revised version, and a player who does not agree to a change should stop using the account rather than continue play under the old terms.

Conduct We Do Not Allow

Opening more than one account per person is not permitted, and any accounts found to be linked to the same individual, household or device may be closed with balances forfeited. Bonus abuse, including registering multiple accounts to claim the same welcome offer or coordinating play across accounts to manipulate a promotion, results in removal of the bonus and any winnings derived from it. Collusion between players at live dealer or table games, and the use of automated scripts, bots or any software that interacts with the platform on a player’s behalf, are both grounds for immediate account suspension pending investigation. A player found to have breached any of these conditions forfeits the right to a refund of wagered funds tied to the breach.

Who Can Hold an Account

Registration is limited to individuals aged 18 or over. Only one account is permitted per person, and the details provided at registration, including name, date of birth and address, must match the identity documents later submitted for verification. Luckyvibe holds no Australian gambling licence, and it remains the player’s own responsibility to confirm that using an offshore-licensed platform is lawful in the state or territory where they are located before registering and before making any deposit.

When a Round Does Not Complete as Expected

If a technical malfunction interrupts a game round, whether caused by a connection drop, a server error or a display fault, the round is voided and any wagered funds are returned to the account balance. Recorded game logs on the server, rather than what was displayed on the player’s screen at the time, are treated as the authoritative record of what occurred. Winnings generated by a confirmed software or configuration error are void regardless of whether they have already been withdrawn, and Luckyvibe reserves the right to correct the account balance accordingly once the error has been confirmed.

Moving Money In and Out

Deposits and withdrawals are processed through the same set of methods, with limits and processing times as follows.

Withdrawals are returned through the same method used for the corresponding deposit wherever the payment provider allows it. No fee is charged by Luckyvibe on deposits or withdrawals, though the receiving bank or payment provider may apply its own charges outside our control.

What a Bonus Costs You in Wagering

Every bonus credited under the welcome package or a weekly reload carries a wagering requirement of 40 times the bonus amount before it can be converted to withdrawable funds. A $100 bonus therefore requires $4,000 in total wagers across qualifying games before the balance clears. While a bonus is active, the maximum stake permitted on any single spin or hand is $5, and placing a larger stake is grounds for forfeiture of the bonus and any winnings attached to it. 18+.

How Long a Bonus Stays Valid

Bonus funds and free spins expire three days after being credited to the account, measured from the moment of crediting rather than from when the qualifying deposit settled. Pokies count 100% towards the wagering requirement, while live dealer tables and certain RNG table games contribute at a reduced rate or are excluded entirely, and progressive jackpot titles do not count towards bonus wagering at all. 18+.

Our Liability to You

Luckyvibe’s liability in connection with the use of the platform is limited to the funds held in the player’s account balance at the time a dispute arises. The operator is not liable for losses arising from a player’s own internet connection, device failure, or circumstances outside the platform’s direct control, including delays caused by third-party payment providers or banking institutions processing a withdrawal.

The Licence Behind the Platform

Luckyvibe is operated by Metlait SRL and holds E-gaming Licence No. 0000064 issued by the Tobique Gaming Commission. These terms are governed by the laws of the jurisdiction in which the operator is registered, and any dispute not resolved directly with the support team is subject to the regulatory oversight of the Tobique Gaming Commission as the licensing authority for Metlait SRL.

Proving Who You Are

Verification is required before a first withdrawal is processed and may also be triggered earlier if account activity looks unusual. Documents requested typically include an Australian driver’s licence or passport, together with a recent utility bill or bank statement as proof of address, and confirmation of the payment method used for deposits. Submitted documents are reviewed within standard processing times, and an incomplete submission, such as a document with an expired date or a mismatched name, is the most common reason verification takes longer than expected.

Updating These Terms

These terms may be revised at any time to reflect changes in games, payment methods, promotions or regulatory requirements. Material changes are communicated by email to the address on the account or by a notice displayed after login, and continuing to use the account after a change takes effect is treated as acceptance of the updated terms.